Centre Orders ‘Fair, Transparent’ Probe Into Wintrack vs Chennai Customs Row

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Centre Orders 'Fair, Transparent' Probe Into Wintrack vs Chennai Customs Row

The Ministry of Finance announced on Thursday that it has ordered a “fair, transparent, and fact-based inquiry” into the explosive allegations of harassment and bribery levelled by logistics firm Wintrack Inc. against Chennai Customs. The move comes after the company declared it was shutting down its India operations due to what it termed “relentless harassment,” a decision that triggered a massive outcry on social media and drew criticism from prominent political and business leaders.In a formal statement, the ministry confirmed it has “taken cognizance of the matter” and directed the Department of Revenue (DoR) to conduct a thorough investigation.

A senior officer from the DoR has been tasked with leading the probe, which will involve hearing all parties, examining officials, and reviewing documentary evidence. The government stressed that the issue is being handled with “utmost seriousness” and reiterated its commitment to “enhancing ease of doing business” through reforms like faceless customs procedures.The controversy erupted earlier this week when Wintrack Inc. announced on X (formerly Twitter) that it was ceasing its India import-export operations from October 1. The company’s founder, Prawin Ganeshan, alleged that his business was “crippled and destroyed” as retaliation after he exposed bribery demands from customs officials twice this year.

He made specific claims that his wife’s company was forced to pay over Rs 2.1 lakh in bribes for a shipment valued at just $6,993, and that officials had even offered a 10% “discount” during negotiations.The public allegations quickly went viral, prompting sharp reactions. Congress MP Shashi Tharoor described the situation as “truly dismaying,” noting that corruption remains rampant.

Mohandas Pai, chairman of Aarin Capital, tagged the Finance Minister and Prime Minister in a post, urging them to act against “systemic corruption in our ports.” The government’s swift decision to launch a formal inquiry appears to be a direct response to the escalating public pressure and the serious nature of the allegations.

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